Ordered a car cover
- Thread starter TransAmDan
- Start date
. I will be joining the club soon too (but not until after Christmas day) 
an88fiero
Super Moderator
I have to say that this took longer than our tent to put up when we go camping
It does look good, fits nicely in the garage too.I have to say that this took longer than our tent to put up when we go camping
AmericanThunder
Super Moderator
Despite measuring before ordering it’s quite tight. I can’t get to my toolbox with it up! But that’s ok, just means I don’t do car work until spring!! Fingers crossed......
Letter from TNT today. Feckin £32 customs charge. Well I'll be constructing an email to the car cover company. Their website said nothing out outsourcing it to the other side of the world and certainly nothing about import charges. They will be paying this or they will be getting the cover back. A tad annoyed here!
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an88fiero
Super Moderator
Their shipping page is interesting
Says
“Orders are being shipped through international shipping couriers and are out of our control. Generally, a parcel will arrive in 5-8 business days after shipment.*” and
“Please be informed that you are not obliged to pay any duty fee (except orders shipped by FEDEX). You may only be required to provide particular form of identification before releasing a shipment (such as a Unique Identification Number, CPF, or Tax ID).”
I would have read that to mean they ship internationally from Uk to other countries but the first line could be read as though they ship from abroad - but naughty - but still worth a try to contact them though
Says
“Orders are being shipped through international shipping couriers and are out of our control. Generally, a parcel will arrive in 5-8 business days after shipment.*” and
“Please be informed that you are not obliged to pay any duty fee (except orders shipped by FEDEX). You may only be required to provide particular form of identification before releasing a shipment (such as a Unique Identification Number, CPF, or Tax ID).”
I would have read that to mean they ship internationally from Uk to other countries but the first line could be read as though they ship from abroad - but naughty - but still worth a try to contact them though
Yeah, nothing really stands out that they manufacture in China. I read that as they ship from UK to other countries too.
I'll scan in the TNT customs in voice and email it to them. There responce to emails wasn't quick before, but their online chat was pretty good.
I'll scan in the TNT customs in voice and email it to them. There responce to emails wasn't quick before, but their online chat was pretty good.
saleen 192
Core Member
good luck
AmericanThunder
Super Moderator
Bloody Chinese. Covid and £££ rip off!!
saleen 192
Core Member
No swearing its sunday lol,,,,,
AmericanThunder
Super Moderator
F*ck that!
I could have had to pay more if they put the actual value I paid on it.
I paid around £130 for it, so I guess £100 goes to the London company and they place an order with a Hong Kong place and pay them say £30.
I have a copy of all the documents with the customs bill. So going to construct that email now.
I paid around £130 for it, so I guess £100 goes to the London company and they place an order with a Hong Kong place and pay them say £30.
I have a copy of all the documents with the customs bill. So going to construct that email now.
How does this sound?
I'll submit a review of their company from their response.
I'll submit a review of their company from their response.
AmericanThunder
Super Moderator
I tend to go strong early as then they know I’m serious, but always have ammunition in reserve. So, a bit soft for me, but hopefully they’ll respond positively.
Thanks. Email now sent, fingers crossed someone will respond.
Got an automated response already
Yeah I agree. Certainly if it incurs more charges. So effectively the car cover is over £160 now. Which is pretty steep.
AmericanThunder
Super Moderator
£160 is still cheap if it’s quality. If you send it back, try these guys.
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Weee, I should have read reviews before purchasing.
https://uk.trustpilot.com/review/www.autocovers.co.uk
A lot of people said they gave them 1 star as there was nothing lower.
I'm happy with the cover, it will do the job, sounds like I was lucky to actually receive a cover.
How can a company with this many bad reviews still opperate? Shouldn't someone like 'trading standards' be after them?
https://uk.trustpilot.com/review/www.autocovers.co.uk
A lot of people said they gave them 1 star as there was nothing lower.
I'm happy with the cover, it will do the job, sounds like I was lucky to actually receive a cover.
How can a company with this many bad reviews still opperate? Shouldn't someone like 'trading standards' be after them?
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